Abstract
The professional communication had become an importance skillset among the individuals especially when comes to the university graduates among the tertiary level study. However, the change in the education approach due to the challenges from the Covid-19 had observed the shift towards the online education which creates concerns with the digital era of education deliveries. The employers had been consistently highlighting the lack of strong demonstration within the communicating skills where the graduates had been struggling to gain the softskill in communication skills through the online learning with lack of physical communication contact. The key findings and recommendation had been drawn in aligned with this concern to address the reasonable approach to change the support in education to provide the rightful delivery of the communication skillset to the future graduates from tertiary level of study.
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