Abstract

The Malaysian government has initiated a collaboration with private agencies to expand the green transport ecosystem by introducing electric buses. Despite these efforts, the adoption of electric buses in urban areas remains minimal. This paper addresses two research objectives: (a) to identify the challenges in adopting electric buses, and (b) to recommend improvements for adopting electric buses in Malaysia. Utilizing a qualitative methodology, this study aims to capture the experiences and reflections of interviewees through targeted population or place studies. This approach allows for the collection of detailed information and the development of new concepts and theories. The interviews revealed three main barriers to adopting electric buses in Melaka: battery reliability and durability, a lack of charging infrastructure, and insufficient operational knowledge. The paper suggests that the government and policymakers should take proactive measures to promote green technology and increase the acceptance of electric buses in urban areas through awareness campaigns.

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