Abstract

High-quality medical handover (MH) of patients is essential in helping to deliver effective care. Current literature encourages hospitals to adopt formalised handover structures to enhance patient safety and team working.1,2 Furthermore, shift handovers can be utilised as a learning tool for the medical team. East Lancashire Hospitals NHS Trust (ELHT) was placed in special measures by Health Education England North West (HEENW) for its postgraduate medical training. The lack of a formal MH system was highlighted as a particular area of concern. It was not effective and had no educational value. There was a need to develop and implement an effective MH to support patient, trainee, staff and organisational safety. An operational and educational lead was appointed to oversee MH development and implementation. The approach was ‘bottom up’ with multiprofessional stakeholder engagement primarily from trainees. The MH at ELHT was redesigned and implemented. It was designed to be multiprofessional, timely, pragmatic, educational, …

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