Abstract
Although Weber’s ideal typical model of bureaucracy was developed primarily in relation to the state, studies of private sector organizations typically adhere to its formal-rational conceptions with little adjustment. This is unfortunate since bureaucracy in private sector economic organizations has many elements that are poorly captured by and potentially significantly at odds with Weber’s thinking. Most notable in this regard is the pervasiveness of particularistic and often informal, emergent arrangements − arrangements well documented for many decades by workplace ethnographers. This has significant implications for the conception of modern private sector organizations and indeed offers a picture that is more Kafkaesque than Weberian. Significant support for this point is provided by an analysis of content coded organizational ethnographies. Weberian dimensions of bureaucracy − most notably coordinated and specialized organization and training − are predominant in public institutions; private sector establishments, in contrast, witness significantly more particularism as well as uncertainty and fear as core organizing principles. Importantly, and as delineated in our over-time comparisons, such Kafkaesque elements of bureaucracy and organization appear to be increasingly prevalent.
Published Version
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