Abstract
At present, AGV systems are an important part of numerous companies and their internal logistics systems. They are used to efficiently secure different types of transport processes in order to minimize operating costs. However, their reliable operation requires adequate setting and maintenance. Computer simulation is probably the most suitable option from a wide range of engineering methods with which to meet these requirements. This paper describes the development of a simulation model in the Tecnomatix Plant Simulation program to identify critical points of failure within a specific delivery process on the basis of a Milk Run system. Based on the results obtained, an appropriate solution was determined with which to make the whole process function more efficiently and reliably.
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