Abstract
Research carried out to develop and advance the application of design and process failure mode and effects analysis (FMEA) at Garrett Automotive Ltd, Skelmersdale, is described. The work has been undertaken under the umbrella of the UMIST Total Quality Management Multi‐company Teaching Programme. From an analysis of the present methods of preparing and using FMEAs, procedural changes have been made which have resulted in more effective use of the technique. The findings include the reluctance of product engineering and manufacturing engineering personnel to take a leading role in the preparation of design and process FMEAs, respectively. The main reasons for this relate to a perceived lack of time or lack of understanding of the technique′s potential. It is also pointed out that, in the past, FMEAs have mainly been used to satisfy the demands of major customers and it takes some considerable effort to ensure that FMEAs are prepared and used in the correct manner.
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