Abstract

The process of blended learning system gives benefits in terms of cost-effectiveness and easy interaction between students and teachers. One of the strategies is to implement the asynchronous type of interaction. An online activity in blended learning using e-learning models is known as a Learning Management System (LMS). Currently LMS has been widely applied in the educational process in higher education institutions. To assess the results of the application of the LMS, we need a quality model that can be referenced by developers of LMS. This study developed a model for the application of quality in an asynchronous blended learning system The model allows an LMS can be evaluated by a party who is not an expert in the field of software technology, especially for the users, who is usually not involved in the system development phase directly. This model is expected to be a reference for both by the developers and users. In this study, the quality of the application the model is applied based on ISO/IEC 9126. This model supports the evaluation of two primary requirements, the needs of virtual communication and the delivery of educational activities, which has seven features, namely: discussion boards, e-mail, blogs, lectures, assignments, quizzes and grades. The quality characteristics in this model, among others are the suitability of implementation, ease of procedures, flexibility (interaction, tests and learner control), user security permissions, as well as response time, availability, reliability and completeness of the system. So the quality factor is proposed functionality (suitability, accurateness, security), reliability (maturity), usability (learnability) and efficiency (time behavior). The proposed model was validated with a case study of LMS in the Politeknik Caltex Riau (LMS PCR). The results have shown that the model could offer a quality evaluation of LMS PCR. The model has been able to demonstrate that the LMS PCR was conformed to the requirements of an asynchrononous blended learning system.

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