THE ANALYSIS OF SCHOOL MANAGERS’ LEVELS OF EMOTIONAL INTELLIGENCE

Abstract

Abstract. Introduction. Many researches in recent years have focused on the role of emotions in working life. In this context, in order to ensure the success and happiness of the employees in the life, a certain level of Intelligence uotient-IQ-level, as well as the need to have emotional intelligence was put forward. Emotional intelligence includes emotional skills, such as emotional expression, emotion integration, and understanding of emotions. First, the industrial revolution, then technological developments and globalization, de communication, motivation, leadership, empathy, adaptation to change, continuous development, concepts such as a place in organizations and management has emerged as a business life. Since these concepts are elements of emotional intelligence, the main idea of the study is that the relationship between emotion and intelligence is the subject of both emotional intelligence and the historical development of the administration. Purpose. This study mainly aims to determine school managers’ levels of emotional intelligence (three dimensions of emotional intelligence: self-awareness of emotions, expressing emotions and sympathizing with others’ emotions). Method. The present study benefits from descriptive survey model which aims to describe a situation in the past or a currently existing situation under its own conditions. The population of the study consists of school managers working in Amasya province of Turkey. The sample of the study consists of 69 school managers working in Tasova district of Amasya province. The questionnaire developed by Robert Cooper and Ayman Sawaf was used as a data collection tool, which is limited to managers’ three abilities related to emotional intelligence. Conclusion. According to the results of the study conducted to examine the level of emotional intelligence of school administrators, it is seen that the school administrators have reached the best level in the sub-dimension of expressing their emotions, which are three dimensions of emotional intelligence. Accordingly, school administrators have no problem in expressing their feelings. It is observed that they have reached the advanced level according to the awareness of their feelings and awareness of others' feelings.