The Analysis of Influence of Shared Leadership in Organizational Commitment and Team Performance: Case Study of Fulola Startup

Abstract

Fulola is a technology-based startup in childhood education that provides interactive learning media about environment. The CEO applies shared leadership to build a hand-in-hand working environment. Besides the role of a leader, commitment from team members is also necessary to achieve maximum team performance. However, shared leadership applied was ineffective and commitment of members decreased which leads to poor team performance. This study aims to explore the influences of shared leadership on organizational commitment and team performance, as well as the influences of organizational commitment on team performance in Fulola. This study uses a qualitative case study approach. Data collection was carried out using semi-structured interviews and triangulation by Focus Group Discussion with 3 chief levels in Fulola. The results were analyzed using coding analysis. This study shows several factors in shared leadership that influence in enhancing organizational commitment and team performance, including Shared Purpose (vision understanding and monitoring), Shared Emotional Support (team support, good relation, and appreciation), and Voice (open communication and decision making right). Some issues in shared leadership influence organizational commitment and team performance including lengthy decision-making processes, and less accountability. Regarding organizational commitment, several factors contribute to enhancing team performance such as Affective Commitment (passion, comfort, desire to learn, and kinship), Continuous Commitment (material benefit and employment alternatives), and Normative Commitment (responsible to other parties and guilt). Issues related to organizational commitment influence team performance include unprofessionalism, intention to leave, and formality pressure. These findings are useful for improving organizational commitment and team performance for Fulola.