The adoption of ICT in project‐based and traditional organizations

Abstract

Purpose – This research aims to investigate the adoption of electronic communication tools and seeks to shed more light on their diffusion process, a challenging task for project‐based (PBO) and traditional business organizations (TBO).Design/methodology/approach – The data for the study were collected through three surveys, one total population survey in the Finnish and Swedish house building industries representing traditional business organizations, together with a focused and a total population survey in project‐based organizations.Findings – The main findings from the survey indicate a difference in attitude between the employees of TBOs and PBOs. Moreover, electronic document management and scheduling were more prominent among PBOs, because these firms exhibit more inter‐organizational communication.Research limitations/implications – The findings are limited to project‐based and traditional business organizations. The research emphasises the fact that PBOs make more inter‐firm collaboration efforts...