Abstract

SpHoTiA (Supervision in Hospitality and Tourism Industry App) and GeoCA (Geography and Culture App) are newly innovated applications for two (2) courses taken by students of Faculty of Hotel and Tourism Management in UiTM. These Apps were developed as an inventive effort taken to transform previous conventional teaching and learning method due to continuous, unsolved problem related to concentration deficiency among university students, especially when studying theory-based subjects. Though both courses seemed less complex compared to other subjects, previous researchers argue that it is challenging to memorize theories, as it involves the uses of thick reference materials and confusing contents with abundance facts. It is a common situation seeing students struggling to achieve certain required level of understanding especially when reaching tertiary level in which students need to be more independent in the learning process. Thus, this research intends to enhance effective teaching process and learning materials for the two (2) selected subjects by integrating interactive tools that able to enhance students’ experiential learning sessions whilst pursuing a convergence towards i4wrd future. Interactive tools such as info graphic slides, animation, video and games through online Apps are used to stimulate interest in both teaching and learning process. An innovative self-directed learning strategy that applies the concept of Attention-Interest-Desire-Action (AIDA) of SpHoTiA and GeoCA Apps were developed using free online Apps. Using random sampling method, respondents were required to evaluate the effectiveness of the Apps. Questionnaire using a 5- to 10- Likert Scale were applied to measure factors on perception, understanding, quality, satisfaction and recommendation. A descriptive analysis using mean and percentage were further analysed. The result indicates the effectiveness of the digital Apps to students (overall satisfaction = 78.5%), and is parallel to the efficiency of other innovated Apps. The newly innovated Apps indicate a significant influence on teaching and learning process at university level that not only create interesting learning environment, but also aid students to master challenging topics appropriately.

Highlights

  • Industry 4.0 was first introduce in German and has rapidly adopted worldwide since 2011, tracking the manufacturing sector from the Industrial Revolution (IR) to the digital optimization (Malaysia Productivity Corporation, 2019)

  • Malaysia is heading toward this blooming trend, in which, in the recent mandate of the Ministry of Education, the second direction of the education system highlighted the importance of levering quality in intriguing excellence, relevance and efficiency in the education approach to make it readily available anywhere and at any time (Centre for Strategic Planning and Information, 2019)

  • This method is a new invention for teaching and learning approach used in UiTMCTKD as an added method to the current existing e-learning method such as blended learning in iLearn V3 and econtent including Massive Open Online Course (MOOC), SME, Open Educational Resources and Courseware (Institution of Neo Education, 2019)

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Summary

Introduction

Industry 4.0 was first introduce in German and has rapidly adopted worldwide since 2011, tracking the manufacturing sector from the Industrial Revolution (IR) to the digital optimization (Malaysia Productivity Corporation, 2019). Malaysia is heading toward this blooming trend, in which, in the recent mandate of the Ministry of Education, the second direction of the education system highlighted the importance of levering quality in intriguing excellence, relevance and efficiency in the education approach to make it readily available anywhere and at any time (Centre for Strategic Planning and Information, 2019). In support to this mandate, UiTM continuously supports the educators to instil high-touch educative approach via e-learning to versatile the teaching and learning methods enabling more online classes with the aim to enhance potentials (Institution of Neo Education, 2019). Emergence of new teaching methods is required to reassess the success of teaching and learning approaches in tertiary levels

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