Abstract
Digital contents are incrementing at an exceptional pace. The world has never been the same again since the explosion of the Internet gateway. People accessing and creating information at every corner of the world. The jobs that usually reserved to a technical person called ‘webmaster’ are no longer own that privileged. Anyone at any part of the world may create new content with just a single click. These inabilities of the organization to efficiently manage their digital content has led to the exploration of a new field in Information System (IS) research. Enterprise Content Management (ECM) is the strategies, tools, process and skills that enable the organization to manage their digital contents throughout its entire lifecycle. With the new challenges of cloud computing and big data, academics and practitioners argue about the relevancies of this field to sustain its existence for further studies. Is ECM a worthy discipline for further research? By answering this question, this paper aims to revitalizing and introduce new ideas to the ECM researchers and analysing the current state of ECM literature.
Highlights
The Internet provide a new pathway of opportunities and challenges
The need to control and manage digital content has contributed to new field of Information System (IS) called Enterprise Content Management (ECM)
To guide and revitalize ECM research, we introduce a modified ECM research framework
Summary
The Internet provide a new pathway of opportunities and challenges. The world have seen the number of web pages increase from 1,000 pages in 2001 Ektron Inc (2001) into a new milestones of 1 billion pages in 2014 (Netcraft, 2014). More and more contents are produced, an each day we are moving closer towards content chaos It is a phenomenon which contents goes beyond the control and deprive us of relevant information. Digital contents, such as web content, graphics, text, video, audio, 3D data, and many more reside in the Internet gateway making retrieval and management of those content a complete nightmare. Having an unstructured data caused the repository to be overload and inefficient This problem become much worst as organizations were very much depending onto digital contents. The need to control and manage digital content has contributed to new field of Information System (IS) called Enterprise Content Management (ECM). The paper attempted to answer the following questions: 1. What is Enterprise Content Management?
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