Testing Complex and Dynamic Business Processes

Abstract

In this chapter we deal with testing of business processes implemented using computer systems. We have discussed challenges associated with business process testing, identified aspects of business processes that need to be tested and capabilities that the testing tool(s) or environment should have in order to perform such testing. The chapter also discusses a commonly used software testing methodology in light business process testing for provisioning of structured mechanism for business process testing. One of the aspects of managing complex and dynamic business processes is making sure that the process delivers what is required of it at all times. Dynamics of the business may require frequent changes in the business process and whenever such changes takes place there is a need to test the process thoroughly to ascertain that the process is still working according to the requirements laid down for it. This becomes even more important if the business process is implemented using computer systems since over a period of time the computer software becomes more prone to error as it is updated frequently to accommodate the business changes hence the requirement for testing complex business processes.