Teleconsulta de enfermagem ao paciente submetido à cirurgia geral: inovação tecnológica

Abstract

The aim was to describe the elaboration of the protocol for nursing teleconsultation for patients undergoing elective general surgery. Description of an innovative technological protocol developed in a reference outpatient clinic for general surgery, in Rio de Janeiro - RJ, Brazil. The steps involved in the construction of the protocol consisted of structuring the theoretical content and defining the form of operation. The theoretical framework of the protocol was developed based on the Safe Surgery Protocol, adapted to the needs of the chosen site. The principle of innovation is guided by the nursing teleconsultation for patients undergoing general surgery, which consists of telephone calls, with the aim of guiding and monitoring patients with surgical procedures according to their pathological condition, whether curative, diagnostic or palliative. A step-by-step infographic was made available to the patient, informing steps for scheduling their nursing teleconsultation with guidelines related to their perioperative period. The use of a protocol focused on educational actions represents an important initiative for the field of nursing teleconsultation in Brazil, offering important subsidies that will assist nurses in carrying out teleconsultation, proving to be an important guiding tool for the care of surgical patients.