Telecommuting and Job Satisfaction: A Gaze to the Filipino Working Life in Era of Turbulence

Abstract

The study examined the job satisfaction of Philippine employees in the factors of the Work-from-Home arrangement in both public and private sector. A combination of convenience and random sampling was employed in identifying the sample. Analysis of the data revealed that the survey with 587 Philippine employees show that the work-from-home setup in the Philippines is satisfactory. The factors of “Reduced Commuting Time and Expenses,” “Increased Family and Leisure Time,” and “Flexibility and Freedom in Working Hours” are the most satisfying WFH factors that employees are getting from their organizations. Meanwhile, “Internet Connection and Equipment,” “Workload and Pressure,” “Less Stress from the Environment,” and “Social Connection” are the least satisfying. In terms of demographics, region, age, civil status, and number of children shows significant differences in majority of the WFH factors. The highest satisfaction comes from the employees in Visayas in terms of island group, public sector in terms of job sector, 50 and above in terms of age, male in terms of sex, married employees in terms of civil status, 3 to 4 children in terms of number of children, and those who telework often in terms of WFH frequency. With regards to the relationship between job satisfaction in the WFH factors and commitment to continue to work from home, the results showed that the relationship is significant and very strong. Lastly, the relationship between job satisfaction in the overall working condition and commitment to continue to work from home is also significant and very strong.