Technology meets clinical practice: Keel Mind as a digital therapy platform

Abstract

Purpose The purpose of this paper is to highlight current utilizations of advanced technology within the digital mental health platform Keel Mind. Design/methodology/approach Keel Mind, based out of Ontario, Canada is a therapeutic delivery platform that dually functions to train clinicians and deliver virtual therapy to clients. Findings From personalizing client and therapist matching to using natural language processing (NLP) and artificial intelligence (AI)-driven features Keel Mind supports clinician decision-making to meet the growing mental health needs of the population. Keel Mind functions to provide accessible service, efficiently train high-quality clinicians and enhance clinical outcomes for clients. In a preliminary study within post-secondary students from Ontario, Canada, 90.1% of clients reported liking the platform, and 83.4% reported that they experienced positive mental health outcomes as a result of using Keel Mind. Practical implications Keel Mind is a leader within the rapidly developing field of telepsychology and aims to promote positive mental health outcomes worldwide. Originality/value This digital showcase is the first published piece of work highlighting the technological capabilities of Keel Mind as a digital therapeutic platform. The intention of this work is to highlight current uses of digital technology within the field of therapeutic practice and to promote technological growth within the field.