Technology Intelligence Practice for NTBFs in Developing Countries

Abstract

Technology intelligence (TI) is a process that allows technology-based companies to identify technological opportunities and threats that can affect the future growth and survival of companies. Therefore, the primary operational function of TI is the collection, analysis and dissemination of information for the development of knowledge about threats and technological opportunities. New technology-based firms (NTBFs) should be aware of the latest technological innovations if they want to take advantage of new opportunities and be mindful of potential threats. Since the needs of NTBFs may diverse, there may be different ways to design and implement TI activities depending on the business environment, the level of uncertainty, the strategy used and the resources they can get. The challenge of this study is what NTBF’s capabilities should have to develop and how to implement TI processes for the firm. Therefore, this study considers a better understanding of how to develop and implement TI and its processes in practice for NTBFs in developing countries (Myanmar, China and India). Semi-structured interviews were conducted in this study with 19 technology-based organizations in the fields of Defense Avionics industry, ICT, pharmaceutical and electrical equipment located in Myanmar, China and India. 6 core questionnaires (60 detailed questions) were constructed for the interviews. Analysis and some managerial insights of the study are discussed. Finally, the general TI process cycle for NTBFs in developing countries is conceptualized with seven steps as a cycle for the continuation and integration of TI, and also comprehensively explained how it works.