Technology applied in inventory control, case study: Department of measurement, connections and services of the Federal Electricity Commission

Abstract

The use of technology represents making processes more efficient and obtaining better results in their control. For government institutions such as the Federal Electricity Commission, it represents benefits in the optimization of resources and improvements in the services provided to the users of the organization, likewise it implies savings due to the good performance in the use of the materials that uses this department, focused on providing services to users, since costs are lowered. The study has been carried out through a diagnosis to know the real causes of the problem in the area, various instruments have been used to collect information to later process through tools that allow us to know the root cause of the problem. The analysis was carried out through the SWOT matrix to find opportunities for improvement, to end with the strategic proposal as well as the relevant actions, and the importance of having a contingency plan that allows controlling the strategic actions designed.