TECHNOLOGICAL DISRUPTION AND DEPOSIT MONEY BANKS FINANCIAL PERFORMANCE IN THE PRE AND POST COVID-19 PANDEMIC IN NIGERIA

Abstract

The study examined the relationship between technological disruption and deposit money banks financial performance in the pre and post covid-19 pandemic in Nigeria for the period of 2000-2020 (21years). This was done respect of measures of technological disruption, namely; Automated Teller Machine (ATM), Internet Banking (INTB), Point of Sales (POS) and Mobile Transactions (MTs) and how they affects deposit money banks financial performance of in Nigeria {proxy with Return on Assets (ROA)}. The method of data collection used in this study is the secondary source of data (time series data), from the CBN Bank Supervisory Annual Report, CBN Statistical Bulletin and Nigeria Deposit Insurance Corporation (NDIC) Annual Reports for the period 2000-2020. The data set was described using descriptive statistics and the unit root test was conducted to ascertain if the data are stationary in order to have accurate regression result. The correlation analysis will be use to ascertain the co-movement of the independent variables in relation to the dependent variable while the Multiple Regression analysis were employed with the aid of E-VIEW version 9.0 for the purpose of testing the research hypotheses raised. The finding revealed that Automated Teller Machine (ATM), Internet Banking (INTB), Point of Sales (POS) and Mobile Transactions (MTs) have positive and significant effect on Return on Assets (ROA) of deposit money banks in Nigeria. Hence, the study concluded that technological disruption has significant positive effects on deposit money banks financial performance in the pre and post covid-19 pandemic in Nigeria. Based on the findings, the study recommended that deposit money bank management should pay more attention on the activities that will improve the technological disruption channels of their banks if they wish to increase the ROA value of their banks as this will lead to high customer’s satisfaction and patronage.
 Keywords: Technological Disruption, Financial Performance, Deposit Money Banks and Pre and Post COVID-19 Pandemic.