Technological Change and Organizational Performance of Commercial Banks in Yenagoa, Bayelsa State

Abstract

The aim of this study was to examine the relationship between technological change and organizational performance of commercial banks in Bayelsa State. The research adopted survey design method which comprises of 100 respondents drawn from 15 commercial banks in Bayelsa State sampled with questionnaire. The study used Spearman Rank-Order Correlation Coefficient (rs) to analyze the data and test the hypotheses. The study found out that technological adoption has a significant and weak positive relationship with operational performance and financial performance in commercial banks in Bayelsa State. The study concludes that technological adoption contributes significantly to the modeled outcomes of operational performance and financial performance. The study recommended that the commercial banks should be ready to adapt to new technology and modern ways of production that can help facilitate improvement in sales and to maximize profit.