Technological bias, illusory impartiality, and the injustice of hermeneutical obstruction

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The algorithms and processes of modern technologies affect almost all aspects of our lives. No human being is making individual subjective choices in each, or any, instance of these processes—all cases are treated with perfect technological indifference. Hence, a commonsense assumption about the technologies we interact with, and the algorithms many of them implement, is that they are neutral and impartial. Of course, this is simply not the case. As has been extensively documented and discussed, bias exists in all facets of technology, from how and why it was first conceived and then developed to its inputs, processes and outputs. I examine instances of technological bias in visual representation and criminal justice technologies, and argue that they produce, among other epistemic concerns, a form of hermeneutical injustice by means of obstructing the deployment of the necessary and otherwise available hermeneutical resources needed to accurately understand these technologies and their effects. Such epistemic harm is inevitable, unless the relationship between our human biases and the technological processes produced by us is made explicit and significantly rethought.

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Hermeneutical Weakening
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Hermeneutical injustice is an epistemic injustice that happens when a person's experience cannot be well understood or articulated because of the problem with the collective hermeneutical resource -- a collection of concepts and words that we use to understand one's experience and to communicate with one another about it. Previously, Miranda Fricker and Rebecca Mason have suggested two types of hermeneutical injustice: Hermeneutical Gap and Hermeneutical Distortion. Fricker believes that hermeneutical injustice is a gap between hermeneutical resources, whereas Mason suggests the collective hermeneutical resource can also be distorted when the words and concepts that comprise it are inferentially related in ways that are invalid or inductively weak. However, in this paper, I identify a novel type of hermeneutical injustice that I call Hermeneutical Weakening. In a case of HW, hermeneutical injustice is neither caused by the collective hermeneutical resource being deficient nor it being distorted, but due to it being weakened. I define Hermeneutical Weakening as the loss of word significance when the lexical effect of the word is weakened due to overuse. I then differentiate hermeneutical weakening from both hermeneutical gap and distortion. In particular, I analyze the subtle differences between weakening and distortion and argue the lexical effect can also be weakened through non-literal uses of words when the literal standard meaning of words to which distortion tied is suspended. Finally, I explain the generation of hermeneutical weakening and how it is also a form of oppression of the marginalized group generated systematically under the social system.

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Many critics of medicalization (the process by which phenomena become candidates for medical definition, explanation and treatment) express concern that the process privileges individualised, biologically grounded interpretations of medicalized phenomena, inhibiting understanding and communication of aspects of those phenomena that are less relevant to their biomedical modelling. I suggest that this line of critique views medicalization as a hermeneutical injustice--a form of epistemic injustice that prevents people having the hermeneutical resources available to interpret and communicate significant areas of their experience. Interpreting the critiques in this fashion shows they frequently fail because they: neglect the ways in which medicalization may not obscure, but rather illuminate, individuals' experiences; and neglect the testimony of those experiencing first-hand medicalized problems, thus may be guilty of perpetrating testimonial injustice. However, I suggest that such arguments are valuable insofar as they highlight the unwarranted epistemic privilege frequently afforded to medical institutions and medicalized models of phenomena, and a consequent need for greater epistemic humility on the part of health workers and researchers.

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