Tech companies and the public interest: the role of the state in governing social media platforms

Abstract

ABSTRACT In the early days of the internet, it was hoped that digital technology would bring about democracy and positive outcomes for society. Recently, the debate has shifted towards tech lash with many critics pointing towards technology companies undermining democracy, stability, and sustainability. As a result, a new consensus seems to be emerging among policymakers, companies, and civil societal actors that self-regulation has to move towards co-regulation. This Special Issue of Information, Communication and Society draws together cutting-edge contributions on three core themes in scholarly and policy discourse on platform regulation: First, the papers in this special issue enhance empirical understandings of the role of the state in governing social media platforms developing in the United States, Europe, and Sub-Saharan Africa. Second, they provide a holistic framework to understand policy problems that need to be addressed, which helps to develop and evaluate new policy initiatives. Finally, papers point towards three approaches in governing social media platforms and discuss the advantages and disadvantages of content moderation, process-based co-regulation, as well as competition regulation and alternative business models.