Abstract
Professionalism in library and information work assumes the awareness and application of ethical standards. Dealing with information products and services implicates practitioners in ethical as well as legal issues, although detailed instances of ethical dilemmas are all too few in the literature. Identifies some key challenges in defining ethical issues for library and information work, advocates and exemplifies the use of case studies for enabling students to evaluate the principles and practical implications of ethical issues at work, and invites trainers to reflect on the assumptions on which any training programme on professional ethics is likely to be based. Provides an indicative reading list.
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