Abstract
The services provided by banks to the public are an online payment point system by using the Definition of payment points and the benefits are a means of payment from the public aimed at the benefit of certain parties usually is the current account of a company whose payments are made through a bank. There is a case in online banking service agents owned by a bank, one of them is Bank BTPN services that use agents to provide services to customers such as opening accounts and paying electricity. There is a problem when an agent in carrying out his duties as an agent gives power to other people in its implementation so that in terms of the principle of knowing customers as explained in the banking principles, where the Payment Point Online Bank (PPOB) system is a system that is run online without passing through face to face.Keywords :Legal Review, Bank Agents, Online Banking Services
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