Tacit Knowledge Strategies and Implementation in Complex Organisations: A Thai Engineering Company Case Study

Abstract

PhD Submitted 2006; RMIT University School of Aerospace, Mechanical and Manufacturing Engineering - thesis topic Tacit knowledge management and its implementation in distributed operations: Research Fellow/Project Manager, The University of Melbourne, Faculty of Economics and Commerce; Complexity Knowledge Architect, Econ-KM; KM Intern, Head Office, Tenix Defence, Williamstown. Susu holds the prestigious and highly competitive National Diploma of Paper Conservation from the London Institute (BS Hons equivalent - 1989), a highly competitive internship with Tylers Museum in Haarlem, Holland, and advanced training from the J Paul Getty Conservation Institute in Los Angeles. She has also completed qualifications as a Master Practitioner of Neuro Linguistic Programming (1999-2002) and has worked as a CoP facilitator with Forum for European Australian Science and Technology Cooperation (FEAST), Intelligent Transport Systems Australia (ITSA), Organization for Economic Development and Cooperation (OECD)/Intelligent Manufacturing Systems (IMS). Susu's research interests focus on understanding factors contributing to the success and sustainability of communities of practice and other methodologies to facilitate tacit knowledge exchanges in extended science and technology oriented enterprises.