Abstract Cover Story Low‐cost program focuses on competencies, not traditional courses ‘Disruptive’ model puts 2‐year degree within reach for low‐income workers Learn what makes program so unique Permission to experiment essential to program's creation Briefing Troy creates center for military students College awards credit for MOOCS Adult learner wins pregnancy bias case Transitions Help ensure safety of students in evening classes What Would You Do? Online adjunct retention issues need to be addressed Policies & Procedures Do your course retake policies benefit adult students? More than half of institutions allow retakes after students graduate Benchmark your grade‐forgiveness policy Faculty Development Make faculty development a focus of your integrated planning Remember these key points to improve faculty development Managing Your Office Learn ‘soft leadership’ style to lead your unit, achieve goals Help staff members feel more important Lawsuits & Rulings DISABILITY Despite adult student's failure to notify of disability, court green lights his discrimination claim IMMUNITY State law shields center from liability for disability discrimination Leaders & Innovators JOHN G. LABRIE, DEAN, COLLEGE OF PROFESSIONAL STUDIES, NORTHEASTERN UNIVERSITY Experiences as adult learner shaped administrator's career

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