Abstract

This book examined how various forms of AI could shape the firm’s strategy. The book confines itself to AI forms such as machine learning (ML), natural language processing (NLP) and robotic process automation (RPA). Following the introductory chapter, the book discussed a high-level overview of artificial intelligence in Chap. 2. It discussed the strategy diagnosis and formulation in Chaps. 3 and 4 discussed strategy implementation. Chapter 5 discussed machine learning as a form of artificial intelligence. It sought to provide an understanding of machine learning as a starting point. It further considered how machine learning (ML) could be used to shape strategy and its implementation. Chapter 6 discussed natural language processing as a form of artificial intelligence. It sought to provide an understanding of natural language processing (NLP). It further hypothesised on how the NLP could be used to shape strategy and strategy implementation. Chapter 7 discussed robotic process automation as a form of artificial intelligence. It sought to determine how robotic process automation (RPA) could be used to shape strategy and strategy implementation.

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