Abstract

The paper includes a review of processes in managerial decision-making based on results of multi-agent simulation in development of enterprise information systems. Authors have proposed the multi-agent model, within which agents' actions depend on a hybrid function of preferences. On this basis, authors have formalized the method, with which it is possible to evaluate agents' judgments. The method combines qualitative, quantitative and fuzzy approaches provide by the decision-making theory and the idea of the criteria space divided into sectors. The synthesis of these approaches has made it possible to lower subjective uncertainty inherent in shared managerial decision making. For the multi-agent model, they have drafted event processing algorithms and identified criteria to evaluate simulation results necessary to support decision making in order to identify the most effective option in development of enterprise information system. Authors have also introduced a methodology-related toolkit in the form of software, including the multi-agent model, decision system and optimization module.

Highlights

  • Information and telecommunication technologies have recently become one of the most crucial factors in enterprise development

  • There are the following components in the development process model (DM): a) Tasks for development of the modules that an enterprise information system includes, for which there is a need in a research at a pre-design stage. b) Alternatives are options of EIS development

  • Authors developed the algorithmic decision-making support based on multi-agent simulation

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Summary

Introduction

Information and telecommunication technologies have recently become one of the most crucial factors in enterprise development. This is due to a number of closely interrelated factors This is an important research objective, solvable, from our point of view, with the shared methodological framework in place that includes decision-making systems based on multi-agent and simulation modelling (Batkovskiy, Konovalova, Semenova, Trofimets, & Fomina, 2015). For this reason, it is of immediate interest to establish management of designing, development and introduction of the systems that use integration mechanisms. Such management has to ensure building of a shared information space

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