Abstract
The literature suggests that innovation allows organizations to reach a desirable level of sustainability. There is evidence to support the role of knowledge management (KM) as well as management capability (MC) in producing a sustainable approach at organizations. Furthermore, organizations commonly achieve sustainable practices through corporate social responsibility (CSR). In particular, the health sector is increasingly implementing CSR strategies, although with a narrow understanding of the factors to success. Hence, trends lead to asymmetric growth between organizations. This study aims to examine the mediating role of KM in the relationship between MC and innovative performance (IP) in 331 Health Provider Institutions (HPIs). The research reflective model was assessed through Partial Least Squares Structural Equation Modeling (PLS-SEM). According to the results, MC has a positive effect on IP, MC has a positive effect on KM, and KM has a positive effect on IP. Likewise, KM significantly mediates the relationship between MC and IP. Our findings support the importance of KM in addressing MCs in HPIs as it enables innovative practices to address CSR goals to achieve a sustainable impact. Moreover, this study contributes by expanding KM to contexts that are not usually studied, such as health in a South American country.
Highlights
During the last decade, it has been shown that environmental, social and economic agendas must be merged into a single agenda of inclusive and sustainable growth [1]
This study confirms the positive influence of management capability (MC) on knowledge management (KM) and innovative performance (IP) (p < 0.001 in both variables), supporting Hypotheses 1 and 2
Our findings corroborate the technical postulates of the study and lead to new contributions on this topic. This result indicates that the model is a complementary partial mediation, where KM explains or probably confounds the relationship between MC and IP [93]. This indicates that a portion of the effect of MC on IP is mediated through KM, yet MC still explains a portion of IP that is independent of KM
Summary
It has been shown that environmental, social and economic agendas must be merged into a single agenda of inclusive and sustainable growth [1]. There is a scientific consensus on the importance of sustainability on a micro and macro level [2], which requires organizations to align their strategy to a sustainable approach. It is supposed that organizations consider sustainability as a conviction rather than as a requirement, meaning that they desire to apply a sustainable approach in all areas of the business. Sustainability constitutes a complex multidimensional system that integrates economic, social/cultural and ecological/environmental aspects [3]. The complexity of sustainability suggests that organizations need to be prepared to face the new challenges it brings, by equipping themselves with powerful traits such as an innovative approach. Innovation is directly linked to sustainability [4]
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