Abstract

As mountain-based health and wellness tourism increases, destination competitiveness becomes ever fiercer. The pre-visit expectations and post-visit perceptions of tourists and the tourists’ behavioral intentions are related to the competitiveness of mountain-based health and wellness tourist destinations. Using structural equation modeling (SEM), we explored the factors that affect destination competitiveness and its relationships with tourism satisfaction and tourists’ behavioral intentions to return to and to recommend the location to others. We used a questionnaire for data collection from 550 tourists who visited a mountain-based health and wellness tourist destination in Panzhihua, China. The results suggested that there is an indirect positive correlation between tourists’ satisfaction and destination competitiveness, as well as a direct positive correlation between behavioral intentions and destination competitiveness, illustrating that tourist behavioral intentions can be an important factor in destination competitiveness. In the case of Panzhihua, the tourist source market in China has provided a competitive edge to this city. In addition, considering the environment’s capacity, developing an intention to return in tourists is important for tourism marketing in view of the increasing mountain-based health and wellness tourism competitiveness and concerns about sustainability.

Highlights

  • IntroductionCompetitiveness between tourist destinations has been considered to be a prerequisite for its sustainability [4]

  • The analysis results were mainly based on structural equation modeling

  • The findings provide tourism professionals and destination governments with theoretical evidence to support their competitive strategies and offer suggestions concerning how to strengthen the tourists’ satisfaction–behavioral intentions–competitiveness relationship for mountain-based health and wellness tourist destinations

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Summary

Introduction

Competitiveness between tourist destinations has been considered to be a prerequisite for its sustainability [4]. An increasing number of studies examining the impact of competitiveness on the tourism industry have been published on topics related to “tourism competitiveness”, for example, known as “tourist destination competitiveness” and “destination competitiveness” [5], which are highly relevant in the academic field and have been studied for more than 30 years [6]. Competitive attractions and new tourist sources have become mainstream concerns in the international tourism market. Facing fierce competition from tourist locales, tourist agencies often highlight a destination’s sustainable management

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