Abstract

The tourism industry is a key driver of economic growth and contributes to the achievement of sustainability goals. This paper presents a multi-objective group tourist planning problem that considers economic, environmental, and social dimensions simultaneously. The proposed model minimizes total cost and environmental impacts while maximizing the total collected prizes from tourists' interests. We introduce the lost profit opportunity for the cost of tours from an economic perspective for the first time. From an environmental perspective, the model minimizes both carbon emissions for transportation and the waste produced by tourists. Social satisfaction is addressed by considering tourists' preferences for visiting tourist sites and their interests in participating in group tours, maximizing total collected prizes. Uncertainties in travel time and prize values are addressed by using a fuzzy programming approach. A multi-objective adaptive large neighborhood search (ALNS) algorithm is developed to solve the proposed multi-objective group tourist planning problem, offering various removal, insertion, and local search heuristic procedures. Extensive analyses and computations are conducted to demonstrate the performance of the proposed multi-objective optimization model and the ALNS metaheuristic algorithm in solving large-scale instances. The results demonstrate the effectiveness of our approach in aiding tourism managers to make informed decisions that balance economic, environmental, and social objectives.

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