Abstract

Most studies focused on the introduction of new technologies have not investigated the psychological factors affecting the willingness to use them or conducted empirical studies to explore whether willingness and actual construction safety knowledge-sharing behavior are associated with fewer construction incidents. We conducted face-to-face and LinkedIn open-ended interviews as well as a global survey to study the willingness and actual behavior to share construction knowledge via social software Web 2.0, Internet of Things (IoT) and mobile apps. Then, the Partial Least Square-Structural Equation Model (PLS-SEM) for willingness and actual knowledge-sharing behavior, as well as the Multilayer Perceptron (MLP) Neural Network were used to illustrate the effect of various factors on predicting the willingness to share knowledge via Web 2.0, mobile apps and IoT. Results of the interviews found that practitioners use IoT for knowledge sharing, mainly because they do not want to fall behind the curve. PLS-SEM and MLP revealed that practitioners share construction safety knowledge are not driven by safety-related reasons such as safety awareness enhancement but perceived organization support from their companies. Employees who agree that their organization cared about their employees’ well-being was the strongest predictor in influencing people’s decision to use tools for knowledge sharing. Moreover, many respondents claimed that factors such as monetary rewards have little impact on motivating people to use tools for knowledge sharing.

Highlights

  • Construction safety and accident prevention is linked to the construction industry as well as the sustainability of the individual project [1,2]

  • Regarding factors that demotivate construction practitioners from using Web 2.0 for knowledge sharing, another engineer who worked for sewers suggested that “no one is encouraged to play on his own phone during work, especially in construction sites, whereas a phone is the most accessible electronic machine.”

  • Our results indicated that perceived organizational support (POS) was the most important driver in construction safety knowledge sharing by these tools

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Summary

Introduction

Construction safety and accident prevention is linked to the construction industry as well as the sustainability of the individual project [1,2]. Knowledge is often shared via different platforms [4], the most important being Web 2.0, IoT, and mobile apps. IoT enables information and knowledge exchange via a network of many connected ‘things’, such as radio-frequency identification (RFID), mobile phones and computers [7], and mobile apps are an integral part of people’s daily lives. These platforms are a meaningful way to share construction safety knowledge on construction sites, for example, Nourbakhsh, et al [8] suggested that in Malaysia, workers used Microsoft Office SharePoint Server mobile app to report on-site accidents

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