Sustainability Via Servicing: From Individual Action To Institutional Action

Abstract

The servicizing of products constitutes a powerful tool to reduce the environmental footprint of the stages of a product’s physical resources life cycle, ultimately to yield a more sustainable solution. It can be achieved via the co-creation of various clean services (CleanServs) by individuals. But to achieve the goal of sustainable consumption will require increasing the pace of development of organized and mass-use frameworks like, for example, shareconomy and eco-labeling. In this frame, the notion of the product-service system (PSS), which offers access to a solution rather than ownership of the goods or assets needed for that solution, also promotes greater responsibility and higher levels of obligation on the parts of both provider and customer.