Survey on cognitive attitude and participation willingness of public hospitals social evaluation based on stakeholders theory

Abstract

Objective To survey the cognitive attitude and participation intention for stakeholders of public hospitals, in order to provide basis for public hospitals social evaluation. Methods 621 stakeholders of public hospitals were subject to the questionnaire survey. Results 76.7%(475/619)stakeholders held it as necessary to independently launch the public hospitals social evaluation, and held that the evaluation subjects selection should be professional(83.8%), independent(67.7%), authoritative(55.6%), and proactive(46.1%). The survey also recommended that social evaluation of public hospitals should have such indexes as government investment(80.2%), social supervision(76.0%), and information disclosure system(71.1%). The overall willingness rate of stakeholders to participate in the public hospital social evaluation was 71.6%. Conclusions Development of the social evaluation index system of public hospitals and diversified evaluation subjects are key to developing the theory and practice system of public hospitals social evaluation. Key words: Stakeholders; Public hospitals; Social evaluation; Cognition; Participation willingness