Selection of appropriate subjects for public hospitals social evaluation and component architecture

Abstract

Objective To identify appropriate subjects for public hospitals social evaluation which fit and match the public hospital social evaluation index system. Methods The methods of literature review, expert consulting and comprehensive evaluation were used.SWOT analysis, appropriateness ranking and classification were made to such six evaluation subjects as civil servants, medical workers, professional organizations, patients and their family, the public at large and mass media representatives. Results For the support dimension, the top three appropriate evaluation subjects are professional social organizations, the public at large and medical workers in turn.For the process dimension, the top three subjects are social professional organizations, civil servants and the public at large.For the result dimension, the top three are professional organizations, the public at large and civil servants. Conclusions Diversified evaluation subjects independently represented and guided by non-government third-party professional organizations seem a better solution for China′s present specifics.Such a mechanism is authorized by the government, involving patients and their family, the public and social observers, and mass media representatives, supported and coordinated by government departments and public hospitals. Key words: Public hospitals; Social evaluation; Evaluation subject; Component architecture