Abstract
The aim of the research is to study the features that should be taken into account when facilitating innovations through reflection, and focusing on the impacts of reflection on innovation. A single case study approach was used in the study. The data was gathered with semi-structured interviews and also innovation measurement data were gathered from the company. To achieve an overall view of the studied organization with regard to the research questions, representatives from different organizational levels were interviewed. In total, six interviews were conducted, including the director, two managers and three employees. The studies of different innovation measurement and management have mainly been theoretical considerations. Further, the role of reflection in facilitating innovation in organizations has been neglected in current literature. The current study presents the features of reflective procedure of facilitating and assessing innovations. The results can be utilized by managers working with innovation management.
Highlights
The importance of the development of an organization’s innovation capability for its success is highlighted in current literature
This paper presents a single case study, where a reflective procedure of facilitating and assessing innovations was implemented in an organization
The assessment and measurement of ideas should be related to the innovation strategy and organizational goals
Summary
The importance of the development of an organization’s innovation capability for its success is highlighted in current literature. The ability to innovate is generally accepted as a critical success factor for the growth and future performance of firms, and it is seen as the only means by which companies can sustain competitive advantage (Carayannis and Provance, 2008; Muller, Välikangas and Merlyn, 2005). Organizational structure and systems are essential in encouraging organizations towards innovativeness. A decentralized and informal structure of the organization, as well as a flexible structure of innovation, are seen to support new idea generation (Dobni, 2008; Leach, Stride and Wood, 2006; Subramanian and Nilakanta 1996). Bringing innovation to every workstation requires practical tools, processes, and mechanisms, which the employees can use day by day (Skarzynski and Gibson, 2008)
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