Supply Chain 4.0: the impact of supply chain digitalization and integration on firm performance

Abstract

The purpose of this study is to propose a research model to investigate the relationships between supply chain digitalization, supply chain integration, and firm performance. In particular, the mediating effect of supply chain integration and the moderating effect of supply chain digitalization in the research model are examined. An online survey is administered to Chinese employees (N = 264) working in the supply chain industry. Data are analyzed by the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0. The findings of this study reveal that both digitalization and supply chain integration have a positive influence on firm performance. Moreover, supply chain integration partially mediates the relationship between supply chain digitalization and firm performance. Meanwhile, supply chain digitalization positively moderates the relationship between supply chain integration and firm performance. These findings address the research gap in the extant literature and provide practical implications in ethical supply chain management. In particular, this study reveals that supply chain digitalization can drive a higher level of ethical supply chain in the perspective of supply chain visibility and efficiency in operations.