Abstract

Medical equipment is important in the healthcare service system and plays a major role in global markets. Meanwhile, selection of suitable medical equipment supplier is also essential because medical equipment relates to the patient’s life. Moreover, there are several qualitative and quantitative evaluation factors that may be conflicting in nature while assessing optimum supplier among several alternatives. This study has objectives to discover the criteria for selection of appropriate medical equipment suppliers and to illustrate methods for selection of a suitable medical equipment supplier. The ROC (Rank Order Centroid) method was applied to determine the weight of each criterion. Fuzzy TOPSIS (Fuzzy Technique for Order Preference by Similarity to Ideal Solution) was used to select the optimal supplier. A case study was chosen concerning a hospital in the northeast of Thailand. Findings indicated the main criteria for consideration of supplier selection as quality, price, reliability, agility, compliance, service, benefits/bargaining, and transport/delivery and the results showed that out of five candidates, supplier A was the optimal choice.

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