Studying the effect of perceived organizational support and empowerment of employees on job performance in Kaleh Amol company with the role of organizational citizenship mediation

Zahra Atf,Acadollah Mehrara,Sara Torani Malidrh

doi:10.12957/rdc.2019.38101

Zahra Atf, Acadollah Mehrara + Show 1 more

Open Access

https://doi.org/10.12957/rdc.2019.38101

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Abstract

Organizational support theory states that employees form a general view of the extent to which organizations support themselves and, in result of this support, pay attention to the goals of the organization and their realization. In other words, when the organization is paying attention to the welfare of employees, employees compensate this attention with more commitment and better performance. Social exchange theorists believe that the value of the give and take relationship will be higher when it is done optionally. The purpose of this study was to investigate the effect of perceived organizational support and empowerment of employees on job performance in the Kaleh Amol Company with the role of organizational citizenship intermediation. The statistical population in this research includes all the experts and executives of Kaleh Amol Company, Who are technically in charge of achieving the goals, which the number of these people is also estimated to be 114. According to the sample size formula, the sample size is 89 people. The questionnaire for this research is also from Chan et al. (2012). After analyzing the data with Pls software, it was concluded that perceived organizational support and empowerment of employees have effect on the job performance in the company of Kaldeh Amol with the role of organizational citizenship mediation.

Highlights

Perceived organizational support acts by creating commitment in the staff to pay attention to organizational well-being and helping the organization achieve its goals
Attractiveness, approval, and respect in the perceived organizational support meet the social-emotional needs of the staff, and it leads to employees sharing these supports in shaping their social identity
The researcher intends in addition to use the conceptual model of research by Chan et al (2013) to answer this question: " Does perceived organizational support and empowerment of employees with intermediation role of organizational citizenship affect job performance? "

Summary

Introduction

Perceived organizational support acts by creating commitment in the staff to pay attention to organizational well-being and helping the organization achieve its goals With this description, the researcher intends in addition to use the conceptual model of research by Chan et al (2013) to answer this question: " Does perceived organizational support and empowerment of employees with intermediation role of organizational citizenship affect job performance? Employees’ empowerment includes a set of systems, methods and actions that are used by developing the capability and competence of individuals to improve and increase the productivity, growth and prosperity of the organization and manpower in accordance with the goals of the organization (Carter, 2001) It means creating passion for work and activity in individuals, and means mobilizing an internal motivation for a task (Vetton and Cameron, 1996).

R Squares criterion

GOF criterion

Conclusion and Recommendations