Study on the Types of Deviant Workplace Behavior in Croatian IT Companies

Marta Glamuzina,Sanda Rasic Jelavic

doi:10.5171/2021.967208

Abstract

This paper deals with the concept of deviant workplace behavior. The paper presents the results of an empirical study on the types of deviant workplace behavior in Croatian companies in the Information Technology sector (IT). The difference in the occurrence of deviant workplace behavior by gender and age was analyzed, after which the correlation between the types of deviant behavior was examined.

Highlights

In recent decades, there has been a growing interest among scholars in the topics of deviant workplace behavior
The aim of this paper was to investigate the occurrence of deviant workplace behavior, to examine the differences in deviant behavior by age and gender, and to determine the correlation between types of deviant workplace behavior in the Croatian Information Technology sector (IT) sector
Many organizations depend on human capital, which is crucial in achieving competencies and competitiveness

Summary

Introduction

There has been a growing interest among scholars in the topics of deviant workplace behavior. Translations of the concept of deviant workplace behavior. Deviant workplace behavior might have various causes, but almost always such behavior leads to adverse consequences, for the organization and for individuals. When work behavior breaches organizational norms, its consequences affect all levels of the organization, including the decision-making process, productivity and financial costs (Sims, 2010; Brown and Mitchell, 2010). Deviant workplace behavior can negatively influence company’s stakeholders such as clients, business partners, society, etc. The problem of deviant workplace behavior is important for any human capitaldependent and oriented organization aiming to create an efficient and effective work environment (Norsilan et al, 2014)

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