Abstract
System delivery process (referred to as SDP-21) is a mature IT framework system that GM (General Motors Corporation) applies in the project management of automobile industry. For current problems existed in the software project management of automobile industry, this paper introduces an IT project management model based system delivery process (SDP-21 framework). On this basis, presents the methods and procedures for implementing issues management, constructed the process flow of issues management. It will help automobile industry to establish and improve the software planning and project management, give full play to the role of software system in enterprise development. Finally, it can provide the technical support for automobile enterprises to enhance their competitive strength.
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