Study of the quality of educational, scientific, clinical processes in medical colleges of Kazakhstan

Abstract

Abstract Background One of the key challenges facing the healthcare system of Kazakhstan is the need to take measures to improve the quality of practical training of nurses at the level of medical colleges (MC). To develop further steps to improve the training of nurses at the level of MCs, it is required an assessment of the key components of their activities for the organization and quality assurance of educational processes (EP), clinical processes (CP) and scientific processes (SP). Methods The study of the quality of EP, CP, SP was carried out on the basis of a survey of 13110 students, 825 teachers and 199 administrators of 78 MCs. We have developed 3 types of questionnaires for each category of respondents. The survey was conducted on the SurveyMonkey platform in May-June 2020. Results Teachers with little pedagogical experience and administrators with no/short duration of pedagogical experience tend to overestimate EP, CP, SP. Teachers and administrators give a much higher assessment of the effectiveness of teaching methods, the objectivity of assessment methods, ensuring the rights of students, key components of SP and CP than the students themselves, which, in fact, indicates insufficient contact between teachers and administrators with students in terms of assessing their needs. Administrators tends to give a higher assessment of the quality of the SP and CP than teachers and students. Conclusions The discrepancy in the assessments of certain categories of respondents indicates the need for regular feedback from students, conducting a survey of teachers and administrators. It is necessary: to strengthen the selection of personnel for administrators' positions in MCs with the introduction of a mandatory requirement for the presence of teaching experience and academic degree; to encourage the practice of combining positions of teacher and administrator; to introduce mandatory attestation of MCs' teachers and administrators every 3-5 years according to clear KPI criteria. Key messages The discrepancy in the assessments of certain categories of respondents indicates the need for regular feedback from students, conducting a questionnaire survey of teachers. It is necessary to require the presence of pedagogical experience and academic degrees in the selection of personnel for the positions of administrators in medical colleges.