Study of Digital Platforms in Primary Healthcare and Competencies for Better Healthcare Services

Abstract

Digital platforms are revolutionizing primary healthcare delivery in the fast changing healthcare landscape. This study examines how digital platforms affect primary healthcare and what skills providers need to use them. Mixed-methods research combines quantitative study of digital platform usage statistics with qualitative insights from healthcare professionals and patients. The main goals are to examine the presence and types of digital platforms used in primary healthcare, evaluate their usefulness in improving patient outcomes, and determine the critical competencies needed to use these platforms effectively. Electronic health records, telemedicine platforms, and health-related mobile apps are analyzed in the quantitative phase. Digital platforms' impact on primary healthcare will be measured by patient involvement, health outcomes, and service delivery efficiency. Interviews and focus groups with healthcare practitioners, administrators, and patients comprise the qualitative phase. Digital platform usage, problems, and benefits will be discussed. The competencies healthcare practitioners need to use these platforms efficiently will also be studied. Digital platforms improve primary healthcare accessibility, efficiency, and patient involvement, according to preliminary research. However, data security, interoperability, and the digital divide must be addressed. Healthcare providers need digital literacy, virtual communication, data interpretation, and technology adaptation. This study affects healthcare policy, education, and practice. Understanding the skills needed to use digital platforms in primary care can drive training programs and help governments build supportive infrastructure. This research advances the seamless integration of digital technologies into primary healthcare to ensure high-quality, patient-cantered treatment.