Study of Assessing Hr Process Effectiveness through HR Metrics- An Empirical Study in Selected Indian Organizations

Abstract

Purpose: To assess the framework adopted by organizations to measure, control and evaluate HR costs and support decisions. To analyze metrics used by companies for calculating ROI on HR cost. To analyze the maturity index on Indian organizations Proposed Methodology: The paper relies on a quantitative analysis of survey questionnaires and data collected from various human resource professionals of different industry sectors working in Indian geography. Different HR metrics, their role and usage, and various models are studies from the literature. Findings: The study aims to understand the framework embraced by organizations for evaluating the efficiency of various HR processes. The study shall seek an in-depth understanding of the adoption of metrics used to measure and enhance HR processes. Originality/Value: Currently, there is no study on HR metrics for Indian organizations. This paper adopts an inter-industrial approach for the adaptation of HR metrics. It will provide a guide for HR professionals evaluating ROI and supporting decisions.