Abstract

While the importance of student success is widely recognized across universities, the path to achieving it remains amorphous. Academic libraries are working to define their role in student success by documenting their contributions, but they face challenges in communicating their value to the university. Through a content analysis of strategic plans, this study investigates how libraries and their corresponding universities prioritize student success, how libraries describe their contributions, and which campus units universities associate with student success. Findings reveal a tension between libraries’ ambitions to be a key player in student success and universities’ recognition of the library’s contributions.

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