Abstract

Several factors may affect the quality of education (QoE). The challenges have intensified over the past 20 months of COVID-19. Our goal is to understand the effect of transitioning to online-learning on QoE amongst those undertaking statistical courses. A total of 714 evaluation forms were collected from students over a period of 12 years. Students were asked to rate the overall QoE of the research methods course. More than 90% of the students agreed that the overall QoE was very good/excellent over the past 12 years. Despite the online delivery of the course since 2020, more than 90% reported a very good/excellent QoE. A synergy of factors may contribute to the retention of an overall good QoE. Further studies could assess the effectiveness of online learning.

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