Stressors among Uganda and Nigeria Employees’ Performance in Public Sector

Abstract

This study was carried out to investigate stressors among Ugandan and Nigerian employees in the public sector. We adopted the descriptive survey research design. The proportionate stratified random sampling technique was applied, with the total population selected to form the sample of 400 public service employees drawn from the population of the study, which comprised 13,081 employees from Uganda and Nigeria. Therefore, data from 400 questionnaires was used for the analysis, as none of the questionnaires were mutilated. We analyzed the questionnaire data using the test-retest reliability method. The completed 55-item closed-ended questionnaire used for data collection was summarized and analyzed using simple percentages, bar charts, pie charts, simple linear regression, and multiple linear regression. It was revealed that: (1) workload has a significant effect on employees' performance in the public service of both countries. (2) Role conflict has a significant effect on employee performance in the public service of both countries, Uganda and Nigeria; and (3) time pressure has a significant effect on employee performance in the public service in both countries, Uganda and Nigeria. (4) In both Uganda and Nigeria, employees' motivation significantly influences their performance in the public service. Uganda and Nigeria (5) The organizational environment has a significant effect on employee performance in the public service in both countries, Uganda and Nigeria. (6) There are significant composite predictive effects of work stress variables (workload, role conflict, time pressure, employee motivation, and organizational Both Uganda and Nigeria's environments have an impact on employee performance in the public sector. Based on the findings of the study, the researcher recommended that government and private organization management ensure adequate reduction or adjustment of workload to minimize work stress and improve employee performance. Keywords: Work stress, Employee performance, Public service, Organizational environment