Stress in a Social Services Day Centre

Abstract

Listen

Translate article

There has been very little research into work stress experienced by staff working in day care settings. This study describes the steps taken to assess and attempt to reduce stress levels in a day centre for people with learning disabilities. The work was prompted by concern over a high incidence of minor chronic ailments among staff. Assessment was by interview, discussion and questionnaires. High levels of stress were found in staff. The main sources of stress appeared to be ‘work load’ and organisational structure reflecting recent external pressures on the centre. Three one hour long intervention sessions were arranged and plans were made to address the sources of stress. At eight months follow‐up staff were positive about the intervention and specific organisational changes had occurred. Statistically significant changes in stress levels were not found, however. The results and their implications for other day care settings are discussed.