Abstract
Stress at work motivated by pressures and labour control can alter the behaviour of workers. Since the 2008 economic crisis, banking in Spain has suffered a series of massive lay-offs to adjust to the new market situation. This new financial restructuring has meant greater labour pressure to achieve the required results. Faced with this adversity, employees have experienced greater stress at work. This work analyses the effect of reinforcing employees’ spiritual dimension to transcend and correctly manage work pressure and stress at work. In so doing, 601 employees from 294 financial entities of five large IBEX banks participated in this pilot project. Through a participatory methodology based on a review of the literature, the study indicators have been delimited. The data obtained have been treated using the SEM-PLS method. The results propose the incorporation of a series of tools to reinforce values and transcendent employee behaviour.
Highlights
Due to the 2008 international economic crises in the financial sector, different restructuring processes have been approached, such as that used in the 1929 crises (Reinhart and Rogoff, 2009; Sánchez, 2010; De Haan et al, 2020)
As Schwartz and Howard (1981) pointed out, the behaviour transformation process develops moral actions to execute or avoid responsible actions. This process follows the steps: the knowledge of the consequences of a CA can lead to responsible actions through the development of V (AR) to generate norms that transform behaviours (CT) that influence behaviours that reduce the work stress generated by work (RWS)
Three conclusions can be drawn from the study results: First: were all the hypotheses validated (H1–H5; value of p < 0.05), but the proposed model allows us to establish a training strategy to go beyond the routine work of each bank employee and to propose modes of overcoming suffering at work
Summary
Due to the 2008 international economic crises in the financial sector, different restructuring processes have been approached, such as that used in the 1929 crises (Reinhart and Rogoff, 2009; Sánchez, 2010; De Haan et al, 2020). According to the new survival scenario within the banking sector, the need to obtain results has become the main pressure on employees (Lin et al, 2012). It erodes the trust between employees and managers (Robina-Ramírez et al, 2020a; Wang et al, 2020; Robina-Ramírez, 2021) and increases stress at work (Altavilla et al, 2020; Sanusi et al, 2020). According to Suzabar et al (2020), adverse social and organisational working conditions can turn work into a toxic place not exempt from extreme pressure. This situation leads to states of fear, paranoia, and anxiety (Mausner-Dorsch and Eaton, 2000; De Clercq et al, 2020)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
