Abstract
Two librarians from the James E. Walker Library at Middle Tennessee State University describe the implementation of prepaid article access to ScienceDirect content. An overview of the initiative is provided along with adjustments that were made to the implementation. Also included is a description on how the use of various tools streamlined the user experience. The authors describe the challenges of determining the levels of mediation that worked for the library and its users. Although the program will be discontinued due to costs and limited customization options, useful information was gathered about article use indicating the need for scholarly resources and document delivery services. This article is based on the lightning talk, Streamlining User Experiences with ScienceDirect Prepaid Articles, presented at the 2022 North Carolina Serials Conference.
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